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Frequently Asked Questions

About Free plan

Although the free plan has limited features, they are usually sufficient for normal use. If you feel like using the app more comfortably with additional features only available in the Pro plan, please consider purchasing the subscription.

About Pro plan

Please see the plan comparison table.

A one-week free trial is applied only if you start a subscription for the first time in this app. Your subscription continues automatically and you'll be charged for the next cycle unless you cancel at least 24 hours before the trial period ends. If you don't wish to continue, please ensure you cancel yourself your subscription at least 24 hours prior to the end of the trial to avoid charges.

You can choose from Monthly (1 month) and Annual (12 months) subscriptions. Your subscription continues automatically and a new period starts unless you cancel at least 24 hours before the current period ends. If you decide not to continue your subscription, please cancel yourself your subscription at least 24 hours prior to the end of the period.

Your Pro subscription will be active on all devices if you have logged in to the store with the same store account. If your purchase is not showing up in the app, pressing the "Restore purchase info" button should resolve the issue.
If you purchased your subscription through a different store account or at a different store, your Pro subscription will work across multiple devices when you log in to the app as the same Pro plan user.

Please visit the appropriate link below and follow the steps explained in the page.

Please be aware of the following:
  • The current plan is effective until the end of the period.
  • No refunds will be made for the remaining period.
  • Uninstalling the app does not cancel your subscription.
  • Cancellations must be made through the same store account and at the same store where the purchase was made.

Refunds may be granted in exceptional circumstances. Please visit the appropriate link below and read the details carefully.

About data sync

Data is automatically synchronized in realtime while online. After the app was used offline, synchronization happens automatically at some timing after the internet connection is restored. The manual sync button usually does not need to be used.

This app has adopted "last write wins" as a strategy to resolve conflicts. if a task is uploaded from multiple devices after it is edited offline on each of them, the changes are not merged but only the newest version is retained. It is recommended that you open the app while online to synchronize data after using the app offline.

About data transfer

The data is not transferred to and stored on the server unless you enable the data sync feature. However, please note that if you have purchased the Pro plan and logged in to the app, your sync setting is still sent to the server and shared across your devices even if data sync is disabled.

Your account name obtained at login is stored on the server exclusively for the purpose of showing it on the app for your convenience. It is deleted when you unlink the account or delete the app user. In addition, in order to improve the app usability and stability, anonymized data of your app usage and crash logs is collected through our partners, depending on your privacy settings.

About data on the server

The data will be deleted from the server automatically about a day after the data sync feature is disabled.

You will be deemed to have no intention of using the app, and thus your data will be deleted from the server. However, it is not a serious issue. The data on your device remains unless you delete it yourself. It will be uploaded when you start using the app again.

In this app, your data is uploaded not for backups but for synchronization across devices. Although the uploaded data works similarly to a backup while existing on the server, it is not the main purpose of uploading. Your data is not guaranteed to be preserved without loss. Nevertheless, we'll do our best to take measures in advance so that we can restore data after events like server failures.

About user deletion

Open the user authentication page by tapping on "Login status" in the settings, press the "Delete user" button, and then press the "Delete" button on the dialog. It will delete your data from the server immediately.
If you no longer wish to use the app, uninstall the app after the above steps, or if you are not logged in, which means your data has not been stored on the server, just uninstall the app. Please note that deleted data cannot be restored.